Get help when you need it!
We are dedicated to providing quality technical support 24/7. We have developed a robust support system for our billing to use on a daily basis. Below we have displayed the best methods to obtain support.
cPanel User Guide
This documentation describes the features of the cPanel interface, general use and much more.
Domain KnowledgeBase
Need help getting started? Use this guide as a starting point or easy reference in the future. There are more guides and additional help in our vast knowledge base as well.
Knowledge Base
Our knowledgebase is support comprised of questions we routinely receive from billing and our appropriate response. The FAQ section is routinely updated with the most common asked questions or sought out information.
Community Forums
Interact with other billing and ngw Staff, ask pre-sales/support questions, view the latest updates and more. Some very knowledgable billing frequent the forums on a regular basis and provide a great resource and service to the community.
24/7 Tech Support
When you can't find the answer anywhere else feel free to contact our team of experts. We aim to respond to every issue within 24 hours but its common to have a reply before you logout of the system. Support tickets provide the fastest response times and a way to view a detailed history of any issue.
